Arrival

After your admission, a principal nurse will be assigned to your care. You will be oriented to your ward and the facilities available. Our doctor will visit you and record your medical history. He will then carry out any necessary examinations and tests.

Patient Identification

For your safety, a patient identification wrist band, which contains your name, NRIC, date of birth and address, will be provided. Please wear the bracelet at all times during your stay.

Consent

Upon your admission to NCID, you are deemed to have agreed to treatment which may be required for your medical condition. Certain procedures, such as surgery, the administration of anaesthesia and certain diagnostic processes, would require your consent in writing. Your doctor will explain these procedures to help you understand them better.

Doctors usually conduct their rounds in the morning to review patients. They are also on duty round-the-clock to attend to your urgent medical needs. You may seek clarification from the doctor on any treatment, examination, procedure or drugs given to you.

Nurses Call Service

All beds are fitted with a call-buzzer so that you may contact the nursing staff for assistance when necessary.

Personal Items

For your convenience and comfort, you may wish to bring personal items such as:

• Slippers
• Pyjamas
• Toiletries (e.g. toothbrush, toothpaste, soap, shampoo, comb, etc)
• Books/magazines to read

Valuables

Please do not keep valuables or excessive cash with you during your hospital stay. If you have these items when you are admitted, please ask your relatives to take them home, or hand them over to your nurse-in-charge for safekeeping. NCID will not be responsible for any loss of valuables or cash kept in the ward/room. 

Food Service

At NCID, we provide balanced meals for our patients. If you are on a therapeutic diet, please observe the dietary requirements as prescribed.

Dietitians are available to discuss your special dietary requirements with you and your family.

Inpatient Visitation Policy

At the National Centre for Infectious Diseases, we recognise that visitors are an important part of the healing process for our patients.

Your family and friends are welcome to visit you during your stay. To ensure that you and other patients receive adequate rest, visiting hours are from 12pm to 8pm daily, including public holidays. A maximum of four visitors are allowed per patient at any one time during visiting hours.  Children under the age of seven are advised not to enter the wards for health reasons. If the visit is necessary, an adult must accompany the child.

Smoking

Smoking is strictly prohibited within NCID grounds by law. Offenders will be fined $1,000. Kindly do not bring cigarette packets to NCID.

Electrical Appliances

Personal television sets should not be brought into the ward unless prior permission is obtained. A battery-operated radio is permitted provided the volume is kept at a minimum level or earphones are used. A battery-operated laptop computer is allowed in single-bedded rooms whereas in multi-bedded rooms, it is allowed only if it does not disturb the neighbouring patients. A nominal fee will be charged and prior approval has to be sought.

Leaving the Ward

Please inform the ward staff before leaving the ward at all times. For your safety, please do not leave NCID premises without the permission of your doctor-in-charge.